Product, production, shipping and returns information for Augusta Store.
Customer Care
Frequently asked questions
Product, production, shipping and return information for Augusta Store.
What does GSM mean?
GSM means grams per square metre. It describes fabric weight rather than the total weight of the finished garment.
How do Augusta T-shirts fit?
Fit varies by product. Use the product fit notes, variants and Size Guide before ordering.
Are the T-shirts unisex?
Many styles are unisex, while some products have a women-specific cut. The product description identifies the correct fit.
What does printed to order mean?
The product enters production after your order is placed rather than being manufactured as speculative inventory.
Where are Augusta products made?
Augusta designs the products and works with a UK printing partner. Garment manufacturing origin can vary by style and is not described as Made in the UK unless confirmed.
How long does dispatch take?
Production time and courier delivery time are separate. Review the Shipping Policy and checkout information for the currently available service.
Can I track my order?
Tracking is provided when available for the selected delivery service after the parcel enters the courier network.
How do I request a return or size exchange?
Review the Return Policy and contact Augusta Store with your order details before sending anything back.